Please, sir, may I come in?

Bad Access is Bad Business

Here are some questions you can ask a venue or a service provider to find out if what they’re offering is genuinely accessible:

 

1)          Does your premises have level access from the street?

>  [i.e. no step or lip at the front door]

 

2)          If there is a step or lip, is there a ramp available at the premises to allow a wheelchair user to enter?

 

3)          Is there an accessible toilet on your premises?

>  Is the accessible toilet and the area leading to it kept clear of cleaning equipment? [Many premises treat an accessible toilet as a broom-cupboard, which means it isn’t actually accessible]

>  Is the accessible toilet clearly signed and kept unlocked? [If an accessible toilet is habitually kept locked, it can mean that someone wishing to use it has to “ask permission” to use the toilet, or the key can get “lost”!]

 

4)          If the premises has more than one floor, is there lift or ramped access to every level of the building which is open to the public? [e.g. the Garravogue in Sligo is mostly accessible, except for the “Library Lounge”, which has a few steps to it, and no ramp on the premises.]

 

5)          Is there a member of staff at the front desk who can greet and guide people? [A helpful member of staff who will ask anyone if they would like assistance can make up for a great deal of bad architecture!]

 

These are just a few questions which will get you a clearer response than just asking “Is your premises accessible?|.  By asking these questions any time you are scheduling an event, then more and more businesses become aware of what makes a real difference to people with disabilities, and people who are simply having a bad day!